I have owned my Bullfrog Spa for 1 year now, best investment in a hot tub. Works great, constant temperature, is very easy to maintain, great quality. Recently spa technician Diego was doing some minor maintenance and discovered broken clips on the cover, he replaced those clips right away. Coincidentally a week or so earlier the cover blew open in a windstorm and broke a plastic hinge cover. Unbeknownst to me he went back to his store to find a replacement part then returned the same day to make the repair. He knew I could not use the hot tub until the repair was done. You just don’t find that level of customer service these days. If you are buying a hot tub I wholeheartedly recommend Best Hot Tubs in Farmingdale. Go speak to Keith, you won’t be disappointed.