Updated 9-18-25
Windham, NY
As visitors travel to the Catskills to enjoy fall events and foliage, many will be staying in a vacation rental. Rental property owners — be they short-term or long-term rentals — soon learn that while a hot tub has a great appeal to renters, even better is a hot tub that is well-serviced.
According to Sheila Word, Sales Associate at our own Windham, NY, Best Hot Tubs showroom, accompanying the boom in vacation rentals here in the Catskills has been a surge in the need for services to care for the new rental properties. Short-term-stays, in particular, require constant upkeep. And that is difficult for property owners to handle on their own.
Also, rental property owners, who do not live nearby, appreciate the value of having the same service tech that prepared the hot tub for a new arrival, also be the one to review its condition after renters leave. “This allows owners to establish any accountability needed if something is amiss,” adds Sheila.
“Windham has become a particular attraction,” says Word. “The Airbnb demand shows no sign of waning and everyone is looking for services to handle all the new investors and visitors.”
Word adds that Best Hot Tubs has been servicing hot tubs here for many years, as well as in Long Island and NY Metro areas where Airbnb is also popular due to the many attractions there.
“Property owners downstate and well as in the Catskills value the service programs we offer, which are geared for the rental needs of today. They find our plans so very reasonable when you consider their overall profits from having a hot tub.”
This profitability, she emphasizers, is increasing because of the shorter length of stays of people visiting Windham. And, over time, property owners find they eventually need a new hot tub and they value the quality spas Best Hot Tubs offer.
‼️Word also recommends stopping by our display location during Windham’s Autumn Affair over Columbus Weekend to get information on Best Hot Tubs service packages.‼️
Weekly Hot Tub Service
“Today’s renters are very savvy and when choosing a rental, they don’t just look for a property that has a hot tub. They want one that is professionally serviced. We were set up to offer hot tub service well before this surge began. So we already have the employees and know-how to take care of this demand.”
Tips for Rental Property Owners
When homeowners purchase a rental property — or simply let out their main residence from time to time — they frequently want to advertise they have a hot tub. This is because a spa is a great marketing tool that increases the profit they can make.
But before beginning any such enterprise, homeowners frequently contact their insurance representative to learn of any liability issues involved.
“If the property has a hot tub, renters learn that it is essential that their spa water be always pristine,” says Bill Renter, owner of Best Hot Tubs.
“However, vacation property owners frequently live at a distance, requiring professionals like Best Hot Tubs to service and maintain their spas, especially the water quality.
Best Hot Tubs’ Windham Service Tech checking water quality’s pH
“Hot water speeds the growth of bacteria,” says Bill. “These contaminants can build up in a small body of water that’s not monitored regularly and adjusted as needed.”
When Bill discusses service contracts with new clients, it’s not surprising, he says, that owners strive to keep their expenses as low as possible. One thing they often suggest is scheduling maintenance every two weeks instead of weekly.
“However, for a vacation rental, 14 days between services is long in hot-tub-time. People on vacation — thrilled to have a spa to enjoy — tend to use it many hours a day. They often invite friends and family to join them, and all this activity dramatically affects the water quality.”
“Before”photo of hot tub where Service Visit had been prolonged
“After” Hot Tub Service Visit
In one instance (see “Before” above), the hot tub had been used extensively by renters but it hadn’t been serviced weekly. “The water had a foul odor and was very cloudy,” says Best Hot Tubs Manager, Michael Hayden. “Sometimes when water is that bad, it’s almost impossible to treat with just regular chemicals. It has to be drained, scrubbed, and refilled. That’s what we did with this one (see “After” photo).”
During these weekly services, using spa sanitizers and testing equipment, we check and adjust the water quality. “Sometimes we kick the chemicals up several notches through what is called ‘shocking the water’ if we feel the spa has had heavy use during the week,” adds Michael. Also, every couple of months, Best Hot Tubs will remove and rinse the filters. In addition, we wipe out any unsightly ring showing in the tub; plus we top off water levels. As required, every few months we will drain and clean the tub.
“People are always quite surprised to learn that hotels and public pools test their water three times a day,” adds Bill. “So having hot tub experts test your spa weekly (as well as in between stays by different renters) should not seem excessive. It’s worth the peace of mind such visits give the property owners and the renters.”
Catskills Vacation Rentals With Hot Tubs:
When your vacation rental can boast a hot tub, you have a great marketing tool. Here a handsome spa offers renters the delights of spectacular hydrotherapy through massage jets. And when there’s no renters, owners of beautiful properties like this one can enjoy the home and hot tub themselves.
“Après Ski” often means partying. But what if you had the option of bubbling warm waters that massage aching joints? In this case, the massages also include the view of a stunning natural expanse with mountains in the background as the sun sets. Sigh.
For a new spa or spa maintenance:
Best Hot Tubs Sales/Service/Windham, NY
Route 23 & Co Road 65, Windham, NY 12496 (518) 734-9100.
Best Hot Tubs Repairs and Service/Long Island/Metro, NY
Email: Carmen@besthottubs.com | Phone: (631) 465-0175
