When it comes to large purchases such as a hot tub — with so many moving and sometimes expensive parts — should getting the cheapest price for the spa be your only consideration?
“When people come to me about the great find they’ve spotted online, etc., I encourage them to consider this: If something goes wrong, who is going to fix it?” says Bill Renter, owner of Best Hot Tubs.
“So many of these ‘great’ deals are for hot tubs made overseas, for example, so you can’t count on getting a well-made product. Even spas made in the U.S., if purchased at a big box store, you won’t get any help if problems arise.”
That was the case for a recent Best Hot Tubs’ service client. And, frankly, he tells his story best. The following is from a review he put up on our Windham-Best Hot Tubs Facebook page a little while back.
“I purchased a spa from a big box store and it came with a manufacturer defect that caused a leak. After multiple calls to the manufacturer, they wanted me to pay “travel fees” to an authorized repair person that lived 40 miles away, to make the repair.
I called Best Hot Tubs and they made the repair and took care of the bill directly with the manufacturer. There was no blaming that company or complaints about anything. He came when he said he would and took care of everything!!!
I buy my chemicals and all of my spa necessities from Best Hot Tubs. I also love the @ease system they sold me. Next spa I purchase will be through them and not a big box store.”
— Eric Rodabaugh review Best Hot Tubs Windham New York on Facebook
Winter is a great time to buy a hot tub. Like from our own Best Hot Tubs three showrooms (Windham, Farmingdale, Westbury, NY), some substantial discounts on quality spas are available even now.
“It’s great to get a good price on a quality spa like the ones we sell,” says Bill. “Our Strong Spas, Bullfrog Spas—in Windham only—and Aspen Spas offer lots of options to enhance the overall experience.”
Bill reminds us that even on sale, a quality hot tub can cost as much as some cars. “You want to be sure it’s something you will love, that it’s the perfect model for your own tastes and needs. And that it won’t cost too much to operate and maintain.
Best Hot Tubs staff know our local landscape, codes, hot tub operational costs, etc. We’re also available should anything go wrong,” says Bill.
Eric Rodabaugh happens to live in the vicinity of one of our showrooms: Greene County, NY. We also have showrooms that serve NY’s Nassau, Suffolk counties as well as New York City and her environs. Our certified hot tub technicians can repair most spa models, even if you didn’t purchase it from us or a model we sell.
Below are a few examples of happy Best Hot Tubs customers: