Whether your hot tub is located at a rental property or in your own backyard, you want it operating well and the water pristine.
“So the question is who should be the one to keep it in optimal shape,” says Bill Renter, owner of Best Hot Tubs and Weekly Hot Tub Service.com.
“For many, the answer is someone other than the busy hot tub owner. Beyond purchasing a superb quality hot tub, which we offer, it’s a great relief to learn you can have experts like us worry about its water quality and full maintenance — no matter the weather.”
Even hot tub owners who did not purchase their spa through Best Hot Tubs sign up for our service. “Our team is able to provide this service on most makes or models.”
This is one reason why Best Hot Tubs created a special website dedicated to weekly hot tub maintenance, where hot tub owners can easily sign up day or night —www.weeklyhottubservice.com.
“We service New York’s Long Island, NYC Metro and Catskills areas,” says Bill. “So we can get pretty busy. But it’s a comfort to our regular service clients that if there is an emergency, they know they are our top priority.”
That was the case when one Matthew Chernaski bought a spa from our Windham, NY, showroom.
We had a happy new customer, says Bill. However, the weather in the Catskills can get pretty cold in winter. And one day when Matthew went to check on his hot tub he discovered that the water had started to freeze.
“I called Best Hot Tubs and Jack Desposito was at my house within an hour. He assessed the situation and it turned out that the power to the tub had failed.
“Racing against time, as the water began to freeze more and more, Jack was on the phone with Bill [Renter] the owner for a good couple of hours trying to save the tub.
“Jack went and got hot air blowers and other equipment in an attempt to heat up the plumbing as well as the water to stop it from getting worse. The situation stabilized that night and Jack instructed me to call my electrician to reestablish power to the tub; once the power was reestablished, the water would be able to flow through the tub and they would better be able to test the internal components of the tub for damage.
“Once the electrician left, Jack and his team were immediately back out at my house melting the water that had frozen overnight as well as testing the tub for damage.
“Luckily, the tub had no damage and was saved. I can’t thank Jack and Bill and everyone at Best Hot Tubs for their immediate and professional, knowledgeable and incredible service.
Matthew says he bought the tub from us for this very reason – when something goes wrong, we respond immediately and, hopefully, avert a disaster.
“We are equally loyal to our service clients,” adds Bill. “Even if they didn’t purchase their hot tub from us.”
Visit www.weeklyhottubservice.com or contact us:
FARMINGDALE, NY: 1911 Broad Hollow Rd | Farmingdale, NY 11735
WESTBURY, NY: 453 Old Country Rd. | Westbury, NY 11590
WINDHAM, NY: 5354 Route 23 | Windham, NY 12496