I purchased my hot tub in 2015 at the Windham location in N.Y. My entire experience from point of sale to the service was top notch… No matter what location store I called with a question they were more then happy to help. When it came to service after the sale it was the same way top notch. They were on time, explained everything and made it easy for me.. What more can I say. Except Thank You! as I enjoy my hot tub.