Reviews from our Customers and Associates
Total Star Ratings Average = 4.8 out of 5
A Pleasure to Deal With
Bill Renter and the team at Best Hot Tubs were a pleasure to deal with. They helped us make the most appropriate selection and went all out in getting the product for us in a timely fashion and installed on time. They were especially great at supporting us afterward as we learned the ins and outs of ownership. Thanks Bill and team!
Great Hot Tub Service
The fellows at Best Hot Tubs came to my house to re-position and hook up additional electric for me. They came when asked and did the work quickly and professionally. I would recommend using this company for your hot tub service needs.
We’re Very Happy with Best Hot Tubs
We’re very happy with our hot tub purchase from Best Hot Tubs! There were several reasons why we went with Best Hot Tubs. First, Bill was willing to come out to our home for a free consultation. He gave us ideas of size and placement for the hot tub, and we couldn’t be happier with how the job looks given our relatively small yard. Second, we loved the fact that Bullfrog hot tubs allow your to customize the jet configurations for each seat (what they call “jet packs”). Finally, the quality of both the product and the installation are superb. I used to own another company’s hot tub, and it’s clear that Bullfrog tubs are just better made. After we turn off the tub, the water becomes crystal clear instantly. The dials, etc., are well made. The installation was also professionally done. The workers took the time to get the job done right. In short, we’ very happy with our hot tub and would give our highest recommendation to Best Hot Tubs.
Knowledgeable and Responsible
A First Class Job
Bill and his team did a first class job. They were professional and detail oriented, and communication was exemplary. Bill also demonstrated a great deal of integrity in his dealings, which I find rare these days. I would highly recommend them to others.
Mr. Renter is a skilled specialist and an affable man. I would use his company again. The work was done well .A++++++
Thorough and Professional
Hot tub works great. Had a problem under warranty and it was taken care of right away. The technician was thorough and professional. I would recommend this business if you are looking for a hot tub. Prices were competitive.
I purchased my hot tub in 2015 at the Windham location in N.Y. My entire experience from point of sale to the service was top notch… No matter what location store I called with a question they were more then happy to help. When it came to service after the sale it was the same way top notch. They were on time, explained everything and made it easy for me.. What more can I say. Except Thank You! as I enjoy my hot tub.
Best Hot Tubs was a pleasure to deal with. They gave us good advise, and kept all promises. When we needed some special accommodations, Bill and his staff would bend over backwards to assist. I would recommend them.
Was a Pleasant Experience
Very happy with both the hot tub itself and the services I have received since it was delivered
Was a pleasant experience
We bought our 6 person capacity hot tub from this firm and have enjoyed it often since. Installation was professional and on schedule. Set up and operating instructions were clear and telephone followup was good. Had a couple of problems with the cover – one they fixed and one (multiple bumps in the vinyl on the underside) is apparently a vinyl/spa chemical issue that is quite and unavoidable. Overall pleased.
I Gladly Recommend Them
I purchased a Bullfrog spa from Best Hot Tubs in May and am very satisfied with my new spa.
I had one minor issue with the “waterfall” feature and Bill and his staff were quick to come to my house and take care of the matter. Bill & his staff are a pleasure to deal with and I will gladly recommend them.
Very Pleased Dealing with Bill
I was very pleased dealing with Bill. I found him to be very helpful. He even gave me his cell number so I can call him direct. Purchasing my Bullfrog hot tub from Best Hot tubs was one of the best things I have done. It has added to our home and our health greatly.
Good service and responds to service calls in a timely manner.
Bill provides good information on how to maintain your spa properly.
An Excellent Job!
Long Island Hot Tub did an excellent job. i had an old Bullfrog hot tub and was looking to replace it (after 15 years!). Bill and his team were great!!! They delivered on time, did a very professional installation job and came by to make sure we knew how to use and care for the new hot tub. I would highly recommend them to anyone looking for a hot tub. And, by the way, Bullfrog is a great product. The jet packs are so easy to move around. My back thanks Bullfrog for their great product!